Series 3 won't update to 8.7.1 after several attempts

I have seen other discussions on the Apple Community, many Apple Watch users have BRICKED their watch because Apple is not able to fix via the internet the Apple Watch 3 series. I hope to have a fix soon.


Apple Watch

Posted on Dec 17, 2022 09:26 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2022 02:57 PM

Hey milemny,


If you're unable to update your Apple Watch, try the steps here: Update your Apple Watch


"Need more help with updating?

Try these steps:

  1. Make sure that your Apple Watch is connecting properly to its charger
  2. Restart your Apple Watch.
  3. Restart your paired iPhone.
  4. Try again to update your Apple Watch.


If the update won't start:

  1. Open the Apple Watch app on your iPhone.
  2. Tap General > Software Update.
  3. Delete the update file.
  4. Try again to update your Apple Watch.


Learn what to do if you see 'Cannot Install Update' when updating Apple Watch or if your Apple Watch says you need more available storage to install a watchOS update."


If you're still unable to update, what specifically happens when you try? Do you receive any specific error or message?


Let us know and we'll continue from there.


Take care.

4 replies
Question marked as Top-ranking reply

Dec 19, 2022 02:57 PM in response to milemny

Hey milemny,


If you're unable to update your Apple Watch, try the steps here: Update your Apple Watch


"Need more help with updating?

Try these steps:

  1. Make sure that your Apple Watch is connecting properly to its charger
  2. Restart your Apple Watch.
  3. Restart your paired iPhone.
  4. Try again to update your Apple Watch.


If the update won't start:

  1. Open the Apple Watch app on your iPhone.
  2. Tap General > Software Update.
  3. Delete the update file.
  4. Try again to update your Apple Watch.


Learn what to do if you see 'Cannot Install Update' when updating Apple Watch or if your Apple Watch says you need more available storage to install a watchOS update."


If you're still unable to update, what specifically happens when you try? Do you receive any specific error or message?


Let us know and we'll continue from there.


Take care.

Dec 23, 2022 04:01 PM in response to DerekM87

We can’t delete the update file because we have had to factory reset it - and there is no update. There is no error message it just loops. Says update successful to Apple watch 6.2.8. Then starts to automatically upgrade to 8.7.1 then says 6.2.8 successful then automatically starts to update for 8.7.1.. cant cancel without unpairing and starting the same cycle of doom.


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Series 3 won't update to 8.7.1 after several attempts

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