Feature request (Apple Watch) - Important quality of life improvement for seniors

Please allow Apple Watch users to choose from a variety of incoming text message alert tones and increase the maximum volume. The only option is a high-pitched ding, which is hard for older users to hear and impossible for users with hearing loss to hear while music or a TV is on. The tone chosen by Apple for this ding is essentially a textbook example of the frequencies of human hearing that are lost as we age. It is also not very loud for users with hearing loss. If you cannot both enable a variety of alert tones and increase the max volume on the watch, then please allow users to chose to receive text alerts on their phones instead.


Ever since I bought Apple Watches for my elderly parents, they have been unable to reliably receive text messages in a timely manner (oftentimes they only notice texts hours later upon looking at their phones). Before we bought Apple watches, they could easily hear the incoming text message alert tone on their phones and see the text immediately. Now, the high-pitched ding on their watches easily blends in with music or TV noise. We have the sound turned up to max volume and haptics on prominent. Those settings are insufficient. It's possible the watch keeps going into silent mode without them purposefully enabling it (?) as they do not always notice the haptics either.


Please either allow Apple watch users to CHOOSE whether they want to be notified of texts on their phone and/or watch, or allow them to CHOOSE the alert tone emitted by the watch (and enable the max volume to be as loud as the phone's max volume).


I saw old threads in this forum from many users complaining that Apple has taken the choice of where to receive text message alerts away from them, and they have been forced to forgo most of the features of the Apple Watch by disabling wrist detection, just so their phones would notify them of text messages. That is not a good option - why would users even buy an Apple Watch if they are forced to turn wrist detection off and lose important features?


Thanks for considering this request.

Apple Watch Series 7

Posted on Dec 16, 2022 7:36 PM

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9 replies

Dec 17, 2022 9:40 AM in response to J9080

“Please either allow Apple watch users to CHOOSE whether they want to be notified of texts on their phone and/or watch”


You can disable notifications going to the watch, if the iPhone is preferred. See: Notifications on your Apple Watch - Apple Support to change these settings


Also Apple do not read the forums. Suggestions on how they might improve features/settings should be submitted here: Feedback - Watch - Apple


Dec 20, 2022 11:43 AM in response to J9080

J9080 wrote:

Please allow Apple Watch users to choose from a variety of incoming text message alert tones and increase the maximum volume. The only option is a high-pitched ding, which is hard for older users to hear and impossible for users with hearing loss to hear while music or a TV is on. The tone chosen by Apple for this ding is essentially a textbook example of the frequencies of human hearing that are lost as we age. It is also not very loud for users with hearing loss. If you cannot both enable a variety of alert tones and increase the max volume on the watch, then please allow users to chose to receive text alerts on their phones instead.


Like the other seniors here, I use the haptics rather than any tone at all. The last thing I want to do is disturb people around me with a loud notification. I think the haptics are great. I my watch as my alarm in the morning and the vibration against my wrist is enough to wake me up.

Dec 20, 2022 11:26 AM in response to Vancouver22

Thanks Vancouver22 I have just been playing with those options.

I have always assumed we didn't have the choice.

For Whatsapp I just turned off notifications in the list.

For messages I set to Custom then turned them off

In both cases the notification went to the iphone even when the screen was not in use

I wish I could mark your response as Best Answer!


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Feature request (Apple Watch) - Important quality of life improvement for seniors

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