Hi all - bought an iPad for an older aunt. She got her neighbour to help her set it up. 3 years later no one remember the Apple ID or password used so I can’t do anything with the iPad. Any way to reset it while locked out of device?
iPad Air Wi-Fi
Tell that person to check their web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or if you've encountered the activation lock, the unit's original owner to click here and submit an unlock request.
(230850)
Locked out of ipad
