Mail messages won't move

Mail messages won't move. How to fix problem? Mac OS Ventura 13.0

Posted on Dec 16, 2022 7:40 AM

Similar questions

Mail slow in moving messages I have MacBook Air (2022) with the latest software Sonoma v 14.2.1 and find that moving messages in mail (whether deleting or moving to another folder) is really slow going. Messages that were moving got piled up in the hundreds, with nothing moving at all (i.e., stuck at message 1 trying to move 1 of xxx). I tried re-booting, rebuilding inbox, restarting mail..nothing worked. The only thing that helped somewhat was to delete the mail account, and then add it back in. It at least eliminated the hundreds of messages to be moved, but it is still extremely slow to move messages (even when it's 10 or less). It does seem to finally get them moved if you let it sit for an extended time (20 min to an hour depending on # of messages being moved). I've read one person say you should not move a large number of messages at once. That's a crazy solution, and tells me this still needs a fix from Apple.
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cannot move email(s) to trash macbook air 13.2 suddenly won't let me move messages to trash. Get error message that it cannot be done bc no mailbox with such guid.
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Problem moving messages using Office 365 / Exchange server and Mail.app We recently switched our company from Google Workplace (Gmail) to Office 365 hosted email (Exchange). The switch was easy, migrate the mail, add the account to my mac, turn off the old account, turn on the new one, and voila, all the messages in my inbox now came from the O365 server and not the Gmail server. But I've had a couple of issues crop up recently. First, I have rules that move various messages to various "on my Mac" folder and I suspect these warnings are because of those. Second, and much worse, when I move emails from my combined inbox to a folder on my mac, often times the message ends up in the folder with zero content in it, just a blank email with the sender and subject showing, but nothing else. The body of the email shows all white. when I look at the raw message content, that is also blank. Another thing I noticed is that when I move messages out of the inbox to a local Mac folder, and go back to the Office 365 online email client, they are still in the inbox. With Gmail, they would be deleted, not hang around to eat up storage space. Seems like as an IMAP server (isn't it?) it should be deleting the message when it is moved out of the IMAP inbox. I've looked over the "exchange" server setting, not much there, certainly nothing that might cause this. Anyone experienced either of these issues?
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2 replies

Owl-53

Level 10

100,801 points

Dec 16, 2022 8:15 AM in response to bijou72

Writing an effective Apple Support Communities question

Is this a New Issue or Old Issue ?

New Issue - what has changed on the computer ?

Old Issue - what actions has the user taken to fix this issue ?

Reliable , accurate, details / context will really help to pinpoint a possible solution.

Old Toad

Level 10

214,602 points

Dec 16, 2022 8:15 AM in response to bijou72

Please read the following user tip and restate your question/problem in detail:

Writing an Effective Apple Support Communities Question - Apple Community

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Mail messages won't move