I made a purchase of 21.39 November 9th and never made it again there is a pending charge for this same transaction and it has it to where I’m not able to download apps or anything

I made a purchase of 21.39 November 9th and never made it again there is a pending charge for this same transaction and it has it to where I’m not able to download apps or anything

iPhone 11, iOS 16

Posted on Dec 15, 2022 10:39 PM

Reply
1 reply

Dec 18, 2022 04:07 PM in response to lisa_marie3737

Hello lisa_marie3737,


If you see an unknown charge, use these steps to identify it: If you see 'apple.com/bill' on your billing statement


If you see 'apple.com/bill' on your billing statement

Apple.com/bill appears on your billing statement when you buy an app, music, movie, or other content from Apple. It also appears when a subscription renews and when a family member buys apps or content from Apple.

How to see what you were charged for

1. To see your purchase history, go to reportaproblem.apple.com.

2. Sign in with your Apple ID.

3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.

4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.


You could also use the following for issues downloading apps: If you can’t download or update apps on your iPhone or iPad


If you're unable to reach a resolution with those steps, then it would be best to contact Apple directly: Official - Apple Support They'll need to take it from here, since they have access to account details.


Wishing you well, take care.


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I made a purchase of 21.39 November 9th and never made it again there is a pending charge for this same transaction and it has it to where I’m not able to download apps or anything

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