iPhone 13 Pro dropping calls and poor internet connection

How to fix iPhone 13 Pro from dropping calls and poor internet connection

iPhone 13 Pro, iOS 16

Posted on Dec 15, 2022 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2022 10:40 AM

Hi Joecoke,


Thanks for coming to Apple Support Communities for help today.


We can share an article with some steps that may help resolve this issue. You may not be seeing "No Service" or "Searching" on your iPhone, but the steps may still help. You can find them here: If you see No Service, Searching, or SOS on your iPhone or iPad. The steps include restarting, checking for a Carrier Settings update, and resetting Network Settings.


You may also want to contact your carrier to find out if any outages are in the area. If you have great coverage elsewhere, you may have isolated to one area that you use your iPhone the most.


Be sure you have updated to iOS 16.2 as well to rule out this being related to an outdated version of iOS: Update your iPhone or iPad.


If you are also finding your Internet connection to be poor on Wi-Fi as well as your cellular data, contact Apple Support.


Have a fantastic day!




1 reply
Question marked as Top-ranking reply

Dec 18, 2022 10:40 AM in response to Joecoke

Hi Joecoke,


Thanks for coming to Apple Support Communities for help today.


We can share an article with some steps that may help resolve this issue. You may not be seeing "No Service" or "Searching" on your iPhone, but the steps may still help. You can find them here: If you see No Service, Searching, or SOS on your iPhone or iPad. The steps include restarting, checking for a Carrier Settings update, and resetting Network Settings.


You may also want to contact your carrier to find out if any outages are in the area. If you have great coverage elsewhere, you may have isolated to one area that you use your iPhone the most.


Be sure you have updated to iOS 16.2 as well to rule out this being related to an outdated version of iOS: Update your iPhone or iPad.


If you are also finding your Internet connection to be poor on Wi-Fi as well as your cellular data, contact Apple Support.


Have a fantastic day!




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iPhone 13 Pro dropping calls and poor internet connection

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