Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Tucker1952 Author

Level 1

4 points

My iPhone 11promax is frozen. Can’t turn it off.

How can I unfreeze my iphone11promax? I can’t even turn it off.

Posted on Dec 15, 2022 6:41 AM

Top-ranking reply

ProustGiulio

Level 10

208,992 points

Posted on Dec 15, 2022 6:47 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

View in context

My iPhone 11promax is frozen. Can’t turn it off.

Similar questions