iPhone 12 randomly powering off
During the day and night my newly bought Apple refurbished iphone 12 randomly powers off with out me pressing any buttons or going on my phone. Why does this occur?
iPhone 12, iOS 16
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User profile for user:
faith185
User level:
Community Specialist
Hi RP_17,
Welcome to Apple Support Communities. If your iPhone is restarting or powering off unexpectedly, there may be an underlying issue such as battery health. We'd recommend using the guidance in If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly which can help you determine if that's the case.
If everything looks OK including battery health, it may be best to reach out to Apple Support since this sounds like unexpected behavior.
Best of luck.