You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

alihussnain5 Author

Level 1

4 points

iphone 10 is locked

After buying this iPhone 10, it is stuck with an activation lock, and the previous owner also forgot its details.

Posted on Dec 14, 2022 10:58 AM

Top-ranking reply

Katana-San

Level 9

69,655 points

Posted on Dec 14, 2022 11:03 AM

Hello ~ That is the activation lock. If the person/persons that you bought the iPhone from cannot or will not remove it …the iPhone is basically useless to you. If they cannot/will not remove it…return it and get your money back. We cannot help remove it nor can Apple. Take a look here:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Also:

The All Too Common SAD Reality of Buying a Used iPad/iPhone

~Katana-San~

View in context

iphone 10 is locked

Similar questions