Just bought an Apple Magic Keyboard for my iPad Pro 11 (v1) but the following keys are not working: UIOJLM return 789. and, the numeric keypad. It doesn’t work on the iPad Pro 9.5 either. Tried all the suggested solutions on Google but didn’t solve the issue. Bought this to replace a Logitech K480 keyboard which had the same issues. Could this be caused by all those iOS updates?
789uiojkl not working is a well known problem with normally an easy fix. Try hitting option 5 times. Go to accessibility settings and turn OFF Mouse Keys.
789uiojkl not working is a well known problem with normally an easy fix. Try hitting option 5 times. Go to accessibility settings and turn OFF Mouse Keys.
Thanks but none of the suggestions above worked
789uiojkl not working is a well known problem with normally an easy fix. Try hitting option 5 times. Go to accessibility settings and turn OFF Mouse Keys.
Hello abg4947,
Thank you for reaching out in Apple Support Communities. There are steps available that can help resolve unresponsive keys on the Magic Keyboard. We recommend to follow these steps:
1. Update your iPad to the latest version of iPadOS. Go to Settings and tap the Software Update Available notification. If you don't see a notification, go to General > Software Update to see if an update is available.
∙ If you're using Magic Keyboard, make sure that you have iPadOS 14.5 or later.
2. Remove any other iPad case or cover if you're using Magic Keyboard or Smart Keyboard Folio.
3. Connect your Magic Keyboard or Smart Keyboard / Smart Keyboard Folio.
4. If your keyboard doesn't immediately respond, restart your iPad.
5. If your keyboard is not connecting, or if you're experiencing issues unrelated to connecting, contact Apple Support.
These steps are relevant to the issue you're experiencing and can help: If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio
Kind regards.
Apple Magic Keyboard- some keys not working.
