Problem with a display(artifacts)

The new macbook air m2 when fully discharged and plugged in, stripes appear for 10-15 seconds. When reboot, there is no such problem. What could it be ?

MacBook Air

Posted on Dec 12, 2022 10:34 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2022 02:35 PM

Hello DevAnchik,


Thank you for reaching out to Apple Support Communities.


Let's run a diagnostics test on your Mac:


"Start Apple Diagnostics

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

  1. Turn on your Mac and continue to press and hold the power button as your Mac starts up.
  2. Release when you see the startup options window, which includes a gear icon labeled Options.
  3. Press Command (⌘)-D on your keyboard."


More details can be found here: Use Apple Diagnostics to test your Mac


If the issue persists, can you provide a few more details? Which macOS version do you have installed? When did you first notice this? Also, does this happen if the battery doesn't get fully discharged?


Cheers!



1 reply
Question marked as Top-ranking reply

Dec 14, 2022 02:35 PM in response to DevAnchik

Hello DevAnchik,


Thank you for reaching out to Apple Support Communities.


Let's run a diagnostics test on your Mac:


"Start Apple Diagnostics

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

  1. Turn on your Mac and continue to press and hold the power button as your Mac starts up.
  2. Release when you see the startup options window, which includes a gear icon labeled Options.
  3. Press Command (⌘)-D on your keyboard."


More details can be found here: Use Apple Diagnostics to test your Mac


If the issue persists, can you provide a few more details? Which macOS version do you have installed? When did you first notice this? Also, does this happen if the battery doesn't get fully discharged?


Cheers!



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Problem with a display(artifacts)

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