My macbook air will not start up properly and is showing two images continuously, how do I fix it?

I have no idea what to do, also my mouse pad isnt clicking and im not able to move the cursor around, please someone tell me what to do?

MacBook Air 13″

Posted on Dec 12, 2022 1:49 AM

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MacBook Air not starting up properly. Gets stuck on two schematics that switch every few seconds When I turn my Mac on it goes to Apple logo and the start up bar appears. Within a short moment the screen flickers and a red square flashes on around the Apple logo briefly before the schematic of the underside of a mouse appears and then what looks like the side of a laptop. The strangest thing is that I’ve never connected a mouse to this laptop, having only ever used the trackpad. This is where it gets stuck during start up, flashing between these two pictures. I’ve tried the steps for recovery using shift option command R command R option command R but none are working and the same thing happens each time. I also notice that the cursor is displayed on the page but is frozen. Any advice would be greatly appreciated.
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1 reply

kaz-k

Level 9

51,036 points

Dec 12, 2022 2:00 AM in response to Nicnacnoe

Hi,

If you haven't been using Magic Mouse or keyboard, start up in Safe mode then normal boot could solve your issue.

Start up your Mac in safe mode - Apple Support

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My macbook air will not start up properly and is showing two images continuously, how do I fix it?

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