unable to contact facetime server message on ipad

imessage not working on ipad

iPad Air 2, iPadOS 15

Posted on Dec 11, 2022 08:18 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2022 02:32 PM

He ybuffalo1949,


We'd be happy to help out. Sounds like you're unable to activate iMessage and FaceTime on your iPad. The following steps are best equipped to address this issue:

Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.

Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
iPhone
iPad
iPod touch
4. Turn iMessage and FaceTime back on.

Still not activated after a day? 
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.

This is outlined in more detail here: If you can’t turn on or sign in to iMessage or FaceTime


We hope this helps out.


Take care!



1 reply
Question marked as Top-ranking reply

Dec 13, 2022 02:32 PM in response to buffalo1949

He ybuffalo1949,


We'd be happy to help out. Sounds like you're unable to activate iMessage and FaceTime on your iPad. The following steps are best equipped to address this issue:

Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.

Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
iPhone
iPad
iPod touch
4. Turn iMessage and FaceTime back on.

Still not activated after a day? 
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.
4. Contact Apple Support.

This is outlined in more detail here: If you can’t turn on or sign in to iMessage or FaceTime


We hope this helps out.


Take care!



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unable to contact facetime server message on ipad

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