ipad not working

my ipad doesn’t turn on , everytime i turn it on it says “please recover from backup” and i can’t figure out what to do

iPad (10th gen) WiFi

Posted on Dec 10, 2022 12:33 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2022 04:24 PM

These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Dec 10, 2022 04:24 PM in response to th3yluvvariii

These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

Dec 10, 2022 04:34 PM in response to th3yluvvariii

th3yluvvariii Said:

"ipad not working: my ipad doesn’t turn on , everytime i turn it on it says “please recover from backup” and i can’t figure out what to do"

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Troubleshooting iPad Power:


Try what is on these Links:



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ipad not working

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