iphone 14 pro does not connect to itune on new amd5 pc build

New asrock amd5 build pc up to date win 10 pro and itunes, problem is itunes recognizes ipad pro it does not recognize iphone 14 pro I have checked all of the solutions online any suggestions is there a setting I do to make this work

Windows, Windows 10

Posted on Dec 10, 2022 07:41 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2022 04:43 PM

Hello holmelock,


For difficulties with getting your iPhone to show up in iTunes, you'll want to take the steps below:


  1. Update the software on all devices
  2. Connect your device directly to your computer
  3. Trust your computer, if asked
  4. Allow the accessory to connect
  5. Restart your devices
  6. Try a different port, cable, or computer


You can find more details on each of those steps in this resource: If your computer doesn't recognize your iPhone or iPad - Apple Support


Should the still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'd be in the best position to look into this behavior further.


Take care.

2 replies
Question marked as Top-ranking reply

Dec 12, 2022 04:43 PM in response to holmelock

Hello holmelock,


For difficulties with getting your iPhone to show up in iTunes, you'll want to take the steps below:


  1. Update the software on all devices
  2. Connect your device directly to your computer
  3. Trust your computer, if asked
  4. Allow the accessory to connect
  5. Restart your devices
  6. Try a different port, cable, or computer


You can find more details on each of those steps in this resource: If your computer doesn't recognize your iPhone or iPad - Apple Support


Should the still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'd be in the best position to look into this behavior further.


Take care.

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iphone 14 pro does not connect to itune on new amd5 pc build

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