Failure to watch any movie at Disney+ app

Why cant I watch any movie in disney app after i subscribed to its 369 per month package?

iPhone 6, iOS 12

Posted on Dec 9, 2022 8:34 PM

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Posted on Dec 9, 2022 9:18 PM

The Disney app requires iOS 15.3 or higher to work. Your stats say you have an iPhone 6. An iPhone 6 cannot run anything higher than iOS 12.x, you cannot use the Disney app with that phone.

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Failure to watch any movie at Disney+ app

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