Level 1

4 points

Mail: Cannot add Gmail account

Hi I've got a new MacBook Air but somehow just cannot add my Gmail account to the Mail client. After going through the authentication process and clicking "Done" things just stalled. Nothing happens. I've tried this dozens of times. Monterey 12.6 is the OS version. Your advice appreciated.

Carol

MacBook Air

Posted on Dec 9, 2022 7:57 PM

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816 2

3 replies

Level 10

101,251 points

Dec 10, 2022 2:25 AM in response to tingyf

It is presumed the user has used this method from Apple and add an e-mail account ?

Refer to link below

Add email accounts in Mail on Mac

Important aspect that may or may not occur and information from Google in link below

Sign in using app passwords

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Level 10

101,251 points

Dec 12, 2022 6:15 AM in response to tingyf

You are Welcome 👍

Do come back to the Apple Support Communities ( ASC ) in the future, if / or when additional questions may arise

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Level 1

4 points

Dec 12, 2022 5:49 AM in response to Owl-53

The page took me to instructions about setting Mail preferences, which solved the problem. Thanks.

Carol

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Mail: Cannot add Gmail account

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