face ID stopped working on ios 16.1.2

My Face ID suddenly stopped working today. I'm I'm in iOS 16.1.2. I deleted the face ID and started over but face was blurry and it kept telling me to move my phone lower. I think something is going on with the camera bcz I was on a zoom call and I noticed my image was blurry also. Anyone else have the same issue?

Posted on Dec 9, 2022 4:55 PM

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1 reply

Katana-San

Level 9

78,787 points

Dec 9, 2022 5:00 PM in response to Travellightlyfor2

Hello ~ Click on this helpful Apple link and work through the steps there…

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

You may need to have your iPhone checked out…

Genius Bar Reservation and Apple Support Options - Apple

I hope this helps.

~Katana-San~

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face ID stopped working on ios 16.1.2

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