This ipad was my sisters and she passed away. I am trying to unlock but do not know her apple id or password

My sister passed away and I am trying to unlock her ipad but don't know her apple id or password



Posted on Dec 9, 2022 6:36 AM

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Posted on Dec 9, 2022 7:21 AM

Hello vinmacdaddy,


Your best recourse is to use this service: How to request access to a deceased family member's Apple account - Apple Support


That will give you access to the account and from there her device.


Apple also has a reset service but I strongly suspect the requirements for that will be similar to getting access to her account.

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Dec 9, 2022 7:21 AM in response to vinmacdaddy

Hello vinmacdaddy,


Your best recourse is to use this service: How to request access to a deceased family member's Apple account - Apple Support


That will give you access to the account and from there her device.


Apple also has a reset service but I strongly suspect the requirements for that will be similar to getting access to her account.

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This ipad was my sisters and she passed away. I am trying to unlock but do not know her apple id or password

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