when I ask siri a question, it shows and says "one moment", then is says, "still working", then it says, "something went wrong" please try again.
I have changed siri settings, changed them back, shut the phone on and off and done a software update.
Not sure why it won't work.
iPhone XR, iOS 16
Hello RustyPipe,
If 'Hey Siri' isn't working, then we'd recommend taking these related steps to solve it: If "Hey Siri" isn't working on your iPhone
If "Hey Siri" isn't working on your iPhone
Check a few settings on your iPhone to make sure that Siri is set up to listen and respond to your requests.
Check if "Hey Siri" is turned on
1. Go to Settings.
2. Tap Siri & Search.
3. From here, make sure the following settings are turned on:
- Listen for "Hey Siri"
- Allow Siri When Locked
Set up Siri to recognize your voice
1. Go to Settings.
2. Tap Siri & Search.
3. Turn off Listen for "Hey Siri," then turn it back on.
4. When the Set Up "Hey Siri" screen appears, tap Continue.
5. Say each command that you see on your screen.
6. Tap Done.
If Siri stops responding
1. Go to Settings.
2. Tap Siri & Search.
3. Tap Siri Responses.
4. Tap Prefer Spoken Responses to hear Siri speak responses, even when Silent mode is turned on.
Get more help with Siri
- Is the wrong device responding to "Hey Siri?" Learn how "Hey Siri" works with multiple devices.
- Learn how to change the volume of Siri's voice.
- If Siri activates when you press the side or Home button, but doesn't activate when you say "Hey Siri," contact Apple Support.
Siri availability, features, and commands varies by language, and country and region. Learn which Siri features are supported in your country or region.
As mentioned in the last part of that resource, if you continue to have issues using 'Hey Siri', then it would be best to contact Apple directly: Get Support
They'll need to take it from here.
Wishing you well, take care.
siri says one moment, on it, and then please try again later
