Apple Music playing through car stereo but no sound

When iPhone connected through car stereo via Bluetooth or usb the music is playing on device and car stereo but no sound. It’s not the speakers as they work fine when FM radio on.

wondering if it has something to do with last IOS update as it has worked fine previously.

iPhone 11, iOS 14

Posted on Dec 6, 2022 04:20 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2022 06:26 PM

Hey sally-anne165,


We'd recommend reviewing the information in this article as it provides steps that may help resolve issues playing music in your car: How to connect your iPhone, iPad, or iPod touch to your car 


"Connect using Bluetooth

  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
  3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still can't connect, contact Apple Support.


Connect using USB playback

  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."


Thanks!

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1 reply
Question marked as Top-ranking reply

Dec 8, 2022 06:26 PM in response to sally-anne165

Hey sally-anne165,


We'd recommend reviewing the information in this article as it provides steps that may help resolve issues playing music in your car: How to connect your iPhone, iPad, or iPod touch to your car 


"Connect using Bluetooth

  1. Restart your device.
  2. Go to Settings > Bluetooth, and turn off Bluetooth. Wait for about 5 seconds, then turn Bluetooth back on.
  3. Check the manual that came with your car for more information on how to pair with a Bluetooth device. Most cars require a phone setup on the car display. 
  4. If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still can't connect, contact Apple Support.


Connect using USB playback

  1. Restart your device and your car.
  2. Make sure that your device is unlocked and on the Home screen.
  3. If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
  4. Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
  5. Update your device.
  6. Make sure that your stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
  7. Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."


Thanks!

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Apple Music playing through car stereo but no sound

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