You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dead iPhone 13

My phone was on the mag safe charger all night. Now it is dead and unresponsive. Hard reset does nothing, what can I do?

iPhone 13 Pro Max

Posted on Dec 6, 2022 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2022 9:10 AM

Check the connections and the power outlet has electricity. 🔌


If there is no power, then check the fuse box for a tripped circuit and reset.


Once everything is confirmed, then simply click ▶︎ If your iPhone won't charge for detailed instructions.


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

1 reply
Question marked as Top-ranking reply

Dec 6, 2022 9:10 AM in response to Jenchoir99

Check the connections and the power outlet has electricity. 🔌


If there is no power, then check the fuse box for a tripped circuit and reset.


Once everything is confirmed, then simply click ▶︎ If your iPhone won't charge for detailed instructions.


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧

Dead iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.