setup family sharing but icloud storage is not working on child account

family sharing is not working for icloud storage on child account


iPhone 11, iOS 16

Posted on Dec 4, 2022 09:33 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2022 02:14 PM

Hello emilys260,


If your iCloud storage isn't being shared with one family member, and you've already ensured you're sharing your iCloud storage using the steps in Share iCloud+ with your family under the "Share iCloud+ with everyone in your family" section, the device your child is using may not meet requirements.


To share iCloud+ with them, they'll need a device with iOS 11 or later, iPadOS, or macOS 10.13 High Sierra or later.


If this isn't the case in your situation, disabling sharing for iCloud+, then enabling it again may help refresh those settings on your child's device. To do this, follow the steps below from the Family Organizer's device.


  1. Go to Settings > Account > Family Sharing > iCloud +
  2. Tap, "Stop Sharing with Family"
  3. Tap, the "Back" button
  4. Tap, "iCloud +"
  5. Tap, "Start Sharing with Family"
  6. Exit Family Sharing Settings


Let us know if this helps.


Regards.


1 reply
Question marked as Top-ranking reply

Dec 6, 2022 02:14 PM in response to emilys260

Hello emilys260,


If your iCloud storage isn't being shared with one family member, and you've already ensured you're sharing your iCloud storage using the steps in Share iCloud+ with your family under the "Share iCloud+ with everyone in your family" section, the device your child is using may not meet requirements.


To share iCloud+ with them, they'll need a device with iOS 11 or later, iPadOS, or macOS 10.13 High Sierra or later.


If this isn't the case in your situation, disabling sharing for iCloud+, then enabling it again may help refresh those settings on your child's device. To do this, follow the steps below from the Family Organizer's device.


  1. Go to Settings > Account > Family Sharing > iCloud +
  2. Tap, "Stop Sharing with Family"
  3. Tap, the "Back" button
  4. Tap, "iCloud +"
  5. Tap, "Start Sharing with Family"
  6. Exit Family Sharing Settings


Let us know if this helps.


Regards.


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setup family sharing but icloud storage is not working on child account

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