Emails automatically sent to Trash

Since the update to 16.1.1, I noticed an unusual reduction of emails in my Inbox. I recently check the Trash folder and found a lot of unread emails that should have never been trashed.

Posted on Dec 4, 2022 06:00 AM

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1 reply

Dec 6, 2022 12:57 PM in response to jbrato

Hi there jbrato,


We're happy to help. To start, have you had a chance to update to iOS 16.1.2 yet? If needed, learn more about updating your iPhone here: Update your iPhone or iPad - Apple Support


Also, there's not a situation in which emails should automatically go into the trash on your iPhone. With that said, is this happening with one specific email account? Have you checked to see if this is possibly an account-specific setting by viewing your email in a web browser instead of in the Mail app?


To delete an email on your iPhone, you must follow these steps: Delete emails on your iPhone or iPad - Apple Support


Let us know what you find and we can take a closer look from there.


Thanks!

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Emails automatically sent to Trash

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