Weird iMessage behavior on 14Pro

Question

Weird iMessage behavior on 14Pro

This only happens on my iPhone 14Pro, my iPad and previous phones have never had this issue. Occasionally (I still don't know the pattern yet, so seems randomish) when using iMessage, the device's screen will go blank for a fraction of a second and then make a blip or beep sound (even though my phone is set to silent) and then just comes back. This has only happened in iMessage and only on my message list view, thankfully not while typing. Has anybody else seen this? It doesn't seem to effect other tuning apps. Is this just a bug in the software or is there cause for concern and do I need to take my phone in for repair or not? Thanks.

iPhone 14 Pro, iOS 16

Posted on Dec 4, 2022 04:24 AM

Reply

Answer 1

Omar_A1

Community Specialist

Dec 6, 2022 12:42 PM in response to Trying_To_Learn

Hello Trying_To_Learn,

Thank you for reaching out to Apple Support Communities.

Even though this is a simple step, restarting your device may help.

Let's restart your iPhone and test:

"How to restart your iPhone X, 11, 12, 13, or later

Press and hold either volume button and the side button until the power-off slider appears.
Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."

More details can be found here: Restart your iPhone

If the issue persists, can you provide a few more details? When did you first notice this? What is your exact iOS version? Also, does this happen when using cellular data, Wi-Fi, or both?

Cheers!

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Answer 2

Lager1

Community Specialist

Dec 31, 2022 11:31 AM in response to Trying_To_Learn

Hello Trying_To_Learn,

We appreciate those details. If you continue to see the issue, we recommend updating to iOS 16.2. This will assure you have cleared out any minor software issues and are running the most current version.

Update your iPhone or iPad - Apple Support

If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support

Cheers!

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Answer 3

Dec 30, 2022 05:38 PM in response to Omar_A1

I did the restart, problem still persist. Really seems to be random. After a month of trying I am not able to successfully find a pattern that consistently reproduces it. I would provide more details, but that's all I have at the moment.

This has been happening since I purchased my new iPhone on Oct 28th. I'm on iOS 16.1 (20B82) happens on WiFi, cellular and even when in airplane mode with all connections off. Bluetooth on or off, doesn't seem to make a difference. It's also difficult to catch, otherwise I'd try and get a screen recording of it.

Thanks!

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Weird iMessage behavior on 14Pro

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