How can I cancel my subscription? I need my money back it’s was by mistake for the payment.
Just was a mistake payment
iPhone 12, iOS 15
Just was a mistake payment
iPhone 12, iOS 15
Hi Mawulikenou07.
Are you able to provide more detail? Is the subscription to an Apple service or to a third party?
As far as I’m aware, usually subscriptions need to be cancelled before they’re due, by at least a day to be safe.
Request a refund for apps or content that you bought from Apple – Apple Support (AU)
I found the link above, it describes the process for requesting a refund for Apple content. It asks you to head to https://reportaproblem.apple.com/, sign in there, and follow the directions.
If you can’t request a refund from the above, you may need to contact Apple support directly about it.
If it’s a subscription to a third party app, you should try contact them directly to discuss your circumstances, as purchases are generally considered final.
To cancel your subscriptions and prevent auto-renewal in the future, I’ve linked an article that provides instructions on how to cancel subscriptions to Apple services and to app store apps, from your phone settings: If you want to cancel a subscription from Apple - Apple Support
Hope this was helpful, but like TheLittles said, nobody here can help you with actually processing this, we can only point you in the right direction.
Mawulikenou07 Said:
"How can I cancel my subscription? I need my money back it’s was by mistake for the payment.: Just was a mistake payment"
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Troubleshooting Getting a Refund...
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
How can I cancel my subscription? I need my money back it’s was by mistake for the payment.