AndrewE22 Author

Level 1

4 points

Apple Configurator crashes on launch

Haven’t used it for a few minths, but just tried to use Apple Configurator for iPhone to onboard a new Mac and its crashes on launch. Is this a known problem and is it being addressed?

Posted on Dec 3, 2022 01:52 AM

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1 reply

Community Specialist

Dec 5, 2022 05:45 PM in response to AndrewE22

Hi AndrewE22,

All available information for Apple Configurator can be found here: Apple Configurator - Official Apple Support

If the app is crashing the best steps to take will be: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

"1 Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2 Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3 Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4 Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."

Regards.

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Apple Configurator crashes on launch

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