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How to request access to a deceased family member's Apple accounts?

My husband passed away in September. He had family sharing and not I can’t disable it. I no longer have any of his devices nor login credentials. What do I do.



[Re-Titled by Moderator]

Posted on Dec 2, 2022 4:01 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2022 6:44 PM

Hello quiltgranny,


My commiserations.


You should just be able to leave his family group as described in this document: Leave Family Sharing - Apple Support


If for some reason that doesn't work then you can do this: How to request access to a deceased family member's Apple account - Apple Support


You can also try Contact Apple for help with Apple ID account security - Apple Support

but they may just suggest you do the otehr two things I suggested.



2 replies
Question marked as Top-ranking reply

Dec 2, 2022 6:44 PM in response to quiltgranny

Hello quiltgranny,


My commiserations.


You should just be able to leave his family group as described in this document: Leave Family Sharing - Apple Support


If for some reason that doesn't work then you can do this: How to request access to a deceased family member's Apple account - Apple Support


You can also try Contact Apple for help with Apple ID account security - Apple Support

but they may just suggest you do the otehr two things I suggested.



Dec 2, 2022 6:42 PM in response to quiltgranny

Contact Apple. See  if the Apple Support article(s) below helps answer your question.  


How to request access to a deceased family member's Apple accounts - Apple Support.    *


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *  (Link doesn’t always load)   


Get Support    -  Work through the screens to get a chat option. 


Apple Support schedule phone call.  -


Apple on Twitter-  


Messages chat with Apple

How to request access to a deceased family member's Apple accounts?

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