MacBook Pro Retina 2012 black screen coloured lines

Anyone know what’s wrong here? If the worst happens and it’s time to let go is the information saveable?


thanks 🙏🏼

MacBook Pro 13″, macOS 10.15

Posted on Nov 30, 2022 02:29 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2022 04:44 PM

You most likely have a hardware issue of some sort.


Try booting into Safe Mode which should eliminate possible software issues. You can also Option Boot the laptop by holding down the Shift key immediately after the startup chime. Is the video here Ok, or are there lines/issues here? If there are any video issues here, it confirms a hardware issue of some sort.


1 reply
Question marked as Top-ranking reply

Nov 30, 2022 04:44 PM in response to PriceOnLife

You most likely have a hardware issue of some sort.


Try booting into Safe Mode which should eliminate possible software issues. You can also Option Boot the laptop by holding down the Shift key immediately after the startup chime. Is the video here Ok, or are there lines/issues here? If there are any video issues here, it confirms a hardware issue of some sort.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Retina 2012 black screen coloured lines

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.