Youtube crash after 30 seconds use on iphone 13

when I use YouTube on my iPhone 13, it’s crashing after 30 seconds,

i literally tried everything that could help, the iPhone and YouTube is updated, I’ve tried to reinstall YouTube and restart phone and the app, I’ve cleared the cache on YouTube and reset all network settings, the only thing I could imagine to do now is a reset on my iPhone, pls help.

Posted on Nov 30, 2022 11:07 AM

Reply
1 reply

Dec 3, 2022 04:55 PM in response to JW_0320

Hi JW_0320,


Thanks for coming to Apple Support Communities for help today.


It sounds like you have have tried most of the steps we advise here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open but go ahead and double-check them


If the steps have been completed, the next step will be to contact YouTube. Have a look at this page: How to contact an app developer


"Contact the developer of an iOS, iPadOS, or watchOS app


  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."


Have a fantastic day!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Youtube crash after 30 seconds use on iphone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.