Messages automatically deleting for only one contact.

My phone is automatically deleting messages from only on of my contacts. How do I correct this?


iPhone 13, iOS 16

Posted on Nov 30, 2022 10:21 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2022 08:25 AM

Hi FayeKnip,


For help with regarding deleted messages, test the steps below for recovering the messages found in the article here: Delete and recover messages on your iPhone or iPad


"Retrieve a deleted message or conversation

  1. In Messages, tap Edit.
  2. Tap Show Recently Deleted .
  3. Choose the conversations with the messages you want to restore, then tap Recover.
  4. Tap Recover Message or Recover [Number] Messages."


You can also check your iPhone storage to ensure you have enough available space. How to check the storage on your iPhone and iPad


If using iCloud for Messages, be sure those conversations aren't being deleted on other personal or shared devices signed into you account. Set up iCloud for Messages on all your devices


Should all your settings look correct and you continue to have trouble, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.


1 reply
Question marked as Top-ranking reply

Dec 3, 2022 08:25 AM in response to FayeKnip

Hi FayeKnip,


For help with regarding deleted messages, test the steps below for recovering the messages found in the article here: Delete and recover messages on your iPhone or iPad


"Retrieve a deleted message or conversation

  1. In Messages, tap Edit.
  2. Tap Show Recently Deleted .
  3. Choose the conversations with the messages you want to restore, then tap Recover.
  4. Tap Recover Message or Recover [Number] Messages."


You can also check your iPhone storage to ensure you have enough available space. How to check the storage on your iPhone and iPad


If using iCloud for Messages, be sure those conversations aren't being deleted on other personal or shared devices signed into you account. Set up iCloud for Messages on all your devices


Should all your settings look correct and you continue to have trouble, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support


Best.


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Messages automatically deleting for only one contact.

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