Apple Music cutting out and randomly
How do I get my Apple Music to stop cutting out then starting up at some indeterminate amount of time at a new song in a new album?
iPhone 12 mini
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User profile for user:
faith185
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Community Specialist
Hi cacilia160,
Welcome to Apple Support Communities. This sounds like possibly a connection issue. Does this happen on Wi-Fi or cellular? Test on multiple networks to see if it may be isolated to a certain network.
If so, it may also be helpful to download some of your songs for offline listening. That way, you can listen anywhere without a network connection. The following guidance is from Add music to iPhone and listen offline - Apple Support.
"Download music from Apple Music to your iPhone
- Download a song, album, or playlist: Touch and hold music you’ve added to your library, then tap Download.
- After you’ve added a playlist or album, you can also tap
at the top of the screen. - Note: You must turn on Sync Library to download music from Apple Music to your library (go to Settings
> Music, then turn on Sync Library). - Always download music: Go to Settings > Music, then turn on Automatic Downloads.
- Songs you add are automatically downloaded to iPhone.
- See download progress: On the Library screen, tap Downloaded Music, then tap Downloading."
Best of luck.