Have an iPhone 7 and am suddenly having “no service” issues every day for most of the day. Other phones working fine so not a provider issue. Appreciate any help. Thanks!!

I have an iPhone 7 and am suddenly having “no service “ issues every day for most of the day. Don’t think it’s a provider issue since other phones are working. Help! Thanks!!

iPhone 7, iOS 15

Posted on Nov 29, 2022 11:25 AM

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Question marked as Top-ranking reply

Posted on Nov 29, 2022 02:08 PM

Molly ~ 75% is not healthy and is to be expected in an old, original battery. The weak battery is probably the reason your iPhone 7 cannot connect with cell towers. Have the battery replaced:


iPhone Battery & Power Repair


About genuine iPhone batteries


Repair Provider Verification


(Articles found by searching Apple's Knowledge Base.)


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5 replies
Question marked as Top-ranking reply

Nov 29, 2022 02:08 PM in response to AppleSupportMolly

Molly ~ 75% is not healthy and is to be expected in an old, original battery. The weak battery is probably the reason your iPhone 7 cannot connect with cell towers. Have the battery replaced:


iPhone Battery & Power Repair


About genuine iPhone batteries


Repair Provider Verification


(Articles found by searching Apple's Knowledge Base.)


õ¿õ¬

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Have an iPhone 7 and am suddenly having “no service” issues every day for most of the day. Other phones working fine so not a provider issue. Appreciate any help. Thanks!!

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