Loss of Expanding to Full Screen (CBC Sports) Watching Videos Since IOS 16.1.1 Upgrade

Has anyone had problems expanding to full screen while watching videos since the IOS 16.1.1 upgrade?


I cannot watch full screen anymore on some of my apps (CBC Sports) is one of them

iPhone 13 mini, iOS 16

Posted on Nov 26, 2022 3:50 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2022 1:52 PM

Hi Jmarse1,


I just wanted to let you know that CBC Sports support got back to me and said they’d let their technical support team be aware of the issue wth the arrows. They did give me a tip / solution for now, which is unlock portrait orientation and watch that way


works for me! Have lots to catch up and watch.


thanks again!

3 replies
Question marked as Top-ranking reply

Dec 2, 2022 1:52 PM in response to jmarse1

Hi Jmarse1,


I just wanted to let you know that CBC Sports support got back to me and said they’d let their technical support team be aware of the issue wth the arrows. They did give me a tip / solution for now, which is unlock portrait orientation and watch that way


works for me! Have lots to catch up and watch.


thanks again!

Nov 28, 2022 4:06 PM in response to Cailey161

Hi Cailey161,


If this is isolated to certain apps, it may be an issue that the application developer needs to address (CBC and any other applications with this issue).


If you need to do that, you can contact an app developer following the steps here: How to contact an app developer - Apple Support



"Contact the developer of an iOS, iPadOS, or watchOS app

  1. Open the App Store on your iPhone or iPad.
  2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
  3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID.

"

We hope this helps you out.


Cheers.

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Loss of Expanding to Full Screen (CBC Sports) Watching Videos Since IOS 16.1.1 Upgrade

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