Good day, I just bought the new Firestick 4K and when I try to use my Apple TV app on it it says verification failed when I try to log in. I had it before on my previous firestick and it worked fine, I even reached out to Amazon but they said talk to Apple support. Please advise?
Hi Charlie 1978,
For help with singing into your Apple ID regarding, test signing into your account on the Apple ID website. If needed, the article here can assist: Sign in with your Apple ID - Apple Support
If you see your device listed here: Apple TV app - Devices, and you're able sign into your Apple ID from the Apple ID website, test deleting and reinstalling the app.
Should the issue remain, reach out to Apple Support directly to further assist.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers.
Hi Charlie 1978,
For help with singing into your Apple ID regarding, test signing into your account on the Apple ID website. If needed, the article here can assist: Sign in with your Apple ID - Apple Support
If you see your device listed here: Apple TV app - Devices, and you're able sign into your Apple ID from the Apple ID website, test deleting and reinstalling the app.
Should the issue remain, reach out to Apple Support directly to further assist.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers.
Apple app not working on my Firestick 4K.
