Low audio level on iPhone 14 Pro on Zoom if "Original Sound" is enabled for musicians

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Low audio level on iPhone 14 Pro on Zoom if "Original Sound" is enabled for musicians

Anyone using an iPhone 14 Pro (or any other recent model iPhone) for Zoom having issues with low audio levels when turning on original sound and using the built-in phone microphone for online music events.

If I don't turn on original sound, the microphone level is OK, but will not work for performing live music over Zoom since Zoom by default considers sustained tones as background noise and will attempt to filter it out.

If I use my external USB microphone plugged into the iPhone and monitor with headphones plugged into the mike (Shure MV88+) monitoring jack, it works fine.

iPhone 14 Pro Max

Posted on Nov 25, 2022 11:15 AM

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Answer 1

Nov 25, 2022 11:48 AM in response to Michael_Eskin

OK, here's the definitive answer to using an iPhone 14 Pro Max with Zoom on a music event.

While you are are in Zoom, before you switch on "Enable Original Sound" you <also> need to go in to your iPhone Control Center and switch the microphone mode from "Standard" to "Wide Spectrum" and then turn on "Enable Original Sound".

I was not aware this was even an option on iPhones, and it's not mentioned anywhere in the Zoom documentation for the app on iOS.

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Low audio level on iPhone 14 Pro on Zoom if "Original Sound" is enabled for musicians

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