Withings Scanwatch Horizon - Apple Fitness app calories sync issue.

Question

Withings Scanwatch Horizon - Apple Fitness app calories sync issue.

Withings Scanwatch Horizon doesn't sync burned calories to Apple Fitness app. It shows TOTAL calories in small text under MOVE but it's not shown/part of MOVE circle count. Anyone having the same issue? I did workout for 2 hours and it doesn't show those calories in Apple Fitness app.

All this calories are not part of Move ring

Posted on Nov 25, 2022 03:12 AM

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Answer 1

Bryan_K1

Community Specialist

Nov 27, 2022 08:09 AM in response to WaxedDolphine

Hello WaxedDolphine,

Thanks for reaching out to the Apple Support Communities!

For something like what you're describing, you'll want to reach out to Withings support directly. As the manufacturer of that device they'll be best to go over making sure everything is set up correctly.

You can reach out to them here: Withings Support

Take care!

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Withings Scanwatch Horizon - Apple Fitness app calories sync issue.

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