Hello WSDray,
See if you can update the driver from Device Manager > Portable Devices in Windows to resolve the behavior. Check out those steps here: If your Windows PC doesn't recognize your iPhone, iPad, or iPod touch - Apple Support
"If you use Windows 10
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Click and hold (or right-click) the Start button, then choose Device Manager.
- Locate and expand the Portable Devices section.
- Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
- Select "Search automatically for updated driver software."
- After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
- Open iTunes."
If the driver still isn't displayed in Device Manager under the Universal Serial Bus controllers section, then test with a different cable and computer to isolate, and reach out to Apple Support directly for further assistance:
"If you don't see the Apple Mobile Device USB Driver or you see Unknown Device
- Connect your device to your computer with a different USB cable.
- Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support."
Kind regards.