Siri stopped working after last iOS update

Question

Level 2

292 points

Siri stopped working after last iOS update

I have an iPhone 13. After the most recent update, Siri no longer works. I ask something and Siri goes "on it ... just a sec ... something went wrong try again" no matter the request. Also, the music app on my iWatch used to show the name of the song playing on my iPhone. Now it shows the name of the first song playing and then gets stuck and I can't use my watch to skip forward or back.

What I've tried:

Power off phone and power back on
Change Siri's voice and change it back
Re-train Siri

None of these things worked. Any ideas? Thanks.

Posted on Nov 24, 2022 10:18 AM

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Answer 1

bruno75

Community Specialist

Nov 26, 2022 11:28 AM in response to boaster_11

Hi there boaster_11,

Great steps tried already for this issue! We'd like to continue where you left off in ruling out some possible causes for the issues you described for both devices:

Did both issues start after updating to iOS 16?
The latest version for your iPhone model is iOS 16.1.1. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.
If you have a compatible watch model, the latest version is watchOS 9.1. You can verify this within Settings > General > About. In case you needed it, this link shows how to Update your Apple Watch.

Cheers!

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Answer 2

boaster_11 Author

Level 2

292 points

Nov 26, 2022 12:44 PM in response to bruno75

Both issues started after updating to iOS 16.1.1. Watch is also on OS 9.1. I was able to "fix" the Siri issue by switching to British English instead of U.S. English which seems weird but at least it works for now.

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Answer 3

Nov 26, 2022 12:50 PM in response to boaster_11

boaster_11,

We are glad to hear the issue is resolved. We'd advise trying to switch back to the US version of Siri and see if the issue remains. If it does, you'll want to contact Apple Support for a deeper dive.

Have a fantastic day!

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Siri stopped working after last iOS update

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