iphone 13 pro not working

My iphone 13 pro displays error code 1852797029 whenever i play music, it freezes whenever i try to play any sort of video, and the phone instantly shuts down when a charger is plugged in but opens again with the same issues as before when the charger is disconnected. I force reset and updated the phone through my mac and i still have the same problems. Any help??

Posted on Nov 24, 2022 09:09 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2022 09:16 AM

In such a situation, since we, just users like you, cannot diagnose that issue remotely, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Nov 24, 2022 09:16 AM in response to jalenvaughan

In such a situation, since we, just users like you, cannot diagnose that issue remotely, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iphone 13 pro not working

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