#images in messages disappeared after 16.1.1 update

Hi, my iPhone updated last night to 16.1.1 and now the #images option is gone in Messages. Can you advise how to get it back, or is this a bug in the new update?


All my region settings are correct and when I choose More in a message, there is no option to choose #images in the Message Apps.


Please advise.

iPhone 11 Pro Max

Posted on Nov 23, 2022 06:03 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2022 02:50 PM

Hi tchinn, We appreciate you reaching out to us. We understand that you are unable to use #images after updating to iOS 16.1.1.


We’d like to gather additional details that may help us be in a better position to assist you.

Is #images the only missing app within the Messages app?

Are you experiencing this issue with multiple contacts?

Are you experiencing this issue with multiple message threads?


First, let's restart your iPhone.

If you are using a third-party keyboard, please revert back to the default keyboard in the meantime.

If you are using a Screen Time, please disable it, then check if it would correct the issue.


The details above are meant to isolate the issue.

Please keep us posted.



Take care!

1 reply
Question marked as Top-ranking reply

Nov 24, 2022 02:50 PM in response to tchinn

Hi tchinn, We appreciate you reaching out to us. We understand that you are unable to use #images after updating to iOS 16.1.1.


We’d like to gather additional details that may help us be in a better position to assist you.

Is #images the only missing app within the Messages app?

Are you experiencing this issue with multiple contacts?

Are you experiencing this issue with multiple message threads?


First, let's restart your iPhone.

If you are using a third-party keyboard, please revert back to the default keyboard in the meantime.

If you are using a Screen Time, please disable it, then check if it would correct the issue.


The details above are meant to isolate the issue.

Please keep us posted.



Take care!

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#images in messages disappeared after 16.1.1 update

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