You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

im buying in-game purchase but it says it’s not completed and referring to apple support

Can’t buy in-game items / it’s keep saying purchase incomplete and referring me hack to apple support itunes

Posted on Nov 23, 2022 4:23 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2022 5:05 AM

Hello ~ Go ahead and contact Apple for assistance as this can have lots of causes. You may also click on the following link and choose your country for assistance…


Choose your country or region - Official Apple Support


Also…


Contact Apple for support and service


~Katana-San~



2 replies

Nov 23, 2022 5:43 AM in response to kuwaiti16

it’s keep saying purchase incomplete

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See also the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.



im buying in-game purchase but it says it’s not completed and referring to apple support

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.