Very low volume during phone calls

LiviOnTheCoast Said:

"Very low volume during phone calls: Sound on iPhone X after the 16.1.1 update is so low, it is almost impossible to hear the caller speaking. Rebooting does not fix the issue. Has anyone been able to fix this problem?"

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Troubleshooting iPhone Volume:

A Few Links that May Help:

• Control Audio Playback on AirPods with iPhone - Apple Support

• Adjust Audio and Visual Settings on iPhone - Apple Support

• Adjust the Volume on iPhone - Apple Support

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone

• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call

Hi there LiviOnTheCoast,

For help with the sound issues you described, we recommend trying the steps here as they address your issue: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker Please keep in mind that one of the last steps listed would be to contact Apple Support if the issue remains.

Cheers!