Account reset
How to reset an account. Change the phone number, the code when updating the confirmation comes to the old number, there is no access to it
iPhone 13 Pro Max, iOS 16
How to reset an account. Change the phone number, the code when updating the confirmation comes to the old number, there is no access to it
iPhone 13 Pro Max, iOS 16
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.
See manage your trusted phone number at Two-factor authentication for Apple ID - Apple Support and How to use account recovery when you can’t reset your Apple ID password - Apple Support
Account reset