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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! my friend send me present from Russia. its iphoneX. Now i cant use it after erase it. Old user forget apple id and password of id. Forget answers on secret quastions. How i can deactivate this iphone and use it? I have document and factory box of this devise. Help me please.
[Email Edited by Moderator]
If you have the original purchase receipt, follow the steps in this article to get help from the official Apple Support:
Request additional support for unlocking your device
If you have the original purchase receipt, follow the steps in this article to get help from the official Apple Support:
Request additional support for unlocking your device
cant deactivate old user apple id on my new device
