User profile for user: Cupra222
Cupra222 Author
User level: Level 1
4 points

Upgrade to OS Monterey

My iMac is running Big Sur 11.6.7. I would like to upgrade to OS Monterey, but my software updater is just spinning, "checking for updates". My 2017 iMac is listed as compatible.


I have also gone to the App store, found where to get Monterey, and selected Get. Now the software updater is forever running a blue line back and forth "finding update". I think the download may have been interrupted at some point previously, but I don't know how to stop it or reset it. Looking for any suggestions to remedy this and upgrade to Monterey.


Thanks in advance.

iMac, OS X 10.11

Posted on Nov 21, 2022 6:24 AM

Reply
Question marked as ⚠️ Top-ranking reply
User profile for user: den.thed
den.thed
User level: Level 10
86,308 points

Posted on Nov 21, 2022 6:44 AM

First try everything at > How to download macOS - Apple Support


If that doesn't help, then you may have third party AV-ware or a VPN that is blocking the macOS update.


To over come errors and third party software blocks, startup in Safe Mode and update.

see > If an error occurred while updating or installing macOS - Apple Support

View in context

Similar questions

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply
User profile for user: den.thed
den.thed
User level: Level 10
86,308 points

Nov 21, 2022 6:44 AM in response to Cupra222

First try everything at > How to download macOS - Apple Support


If that doesn't help, then you may have third party AV-ware or a VPN that is blocking the macOS update.


To over come errors and third party software blocks, startup in Safe Mode and update.

see > If an error occurred while updating or installing macOS - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Upgrade to OS Monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up