Billing problem

It said there is a billing problem with your previous purchase and I don’t have a card that money on it so how do I fix that

Posted on Nov 20, 2022 03:36 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2022 03:42 PM

You need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


You can also use your Apple ID balance as payment method: Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



1 reply
Question marked as Top-ranking reply

Nov 20, 2022 03:42 PM in response to Chaseisonthecase

You need to update your payment method or add a new one

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


You can also use your Apple ID balance as payment method: Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

 

What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Billing problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.