Mail cannot be accessed

I am unable to access my mails. I get a message stating "Mailbox cannot access your mailbox information because it’s already in use"


Any info would help.


iMac (24-inch, M1, 2021, 2 ports)

Posted on Nov 19, 2022 11:57 PM

Reply
1 reply

Nov 22, 2022 08:56 AM in response to JAFSHANNON

Hello JAFSHANNON,


When having issues receiving emails on your Mac, you'll want to complete the troubleshooting steps outlined below. These steps are specific to resolving issue with sending and/or receiving emails on Mac. You can also find these steps outlined in more detail via the following link.


  1. "Check for status messages"
  2. "Test using webmail"
  3. "Remove your email account, then add it back"


If you can’t send or receive email on your Mac


Have a wonderful day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail cannot be accessed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.