Change Wallpaper from the Lock Screen doesn't work

Does anyone have same issue that when at Lock Screen, it doesn't show the function to add, edit or witch between different wallpapers after touch and hold the lock screen?


The function in Wallpaper is all good, it's just that the new feature of iOS16 for user to change wallpaper from lock screen does't work on my phone.


I've tried to turn off and on, and put my iPhone in recovery mode to update my software again. None of these work, just wonder that is there anything I can do before visiting an Apple shop?

iPhone 14 Pro

Posted on Nov 19, 2022 11:03 AM

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Nov 21, 2022 4:19 PM in response to FletcherChiu

Hi FletcherChiu,


Thanks for posting in Apple Support Communities! Make sure that you have Face ID set up as its a requirement to edit your wallpaper from the Lock Screen. Find the steps below to make the adjustments from the article Change the wallpaper on your iPhone:


  1. "Make sure that you previously set up Face ID on your iPhone. To change your wallpaper from the Lock Screen, Face ID must clearly see your eyes and the areas around them.
  2. On the Lock Screen, touch and hold your Lock Screen to open your wallpaper gallery.
  3. To select a wallpaper you already created, swipe left and right. To add a new wallpaper, tap the Add button "

You can rotate between wallpapers you create from the Lock Screen in iOS 16.

If you've followed these steps and are still unable to edit it, make sure that your software is running the latest version of iOS 16, as a few versions have been released since launch: Update your iPhone or iPad.


Should the behavior continue, contact Apple Support to look into this further with you.


Cheers!



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Change Wallpaper from the Lock Screen doesn't work

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