Strange issue with wallpaper

Since I updated the last two software for my IPhone 11., my wallpaper turns to black after using apps! Anyone else experiencing this? I have to power off to get my wallpaper back but it doesn’t last!

iPhone 11, iOS 16

Posted on Nov 19, 2022 7:31 AM

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Nov 21, 2022 3:06 PM in response to lesleyfromwaxahachie

Hello lesleyfromwaxahachie,


Thank you for reaching out to Apple Support Communities.


Let's change your Lock Screen photo and test to see if the issue persists:


"Create a custom Lock Screen

  1. Touch and hold the Lock Screen until the Customize button appears at the bottom of the screen.
  2. If the Customize button doesn’t appear, touch and hold the Lock Screen again, then enter your passcode.
  3. Tap the Add New button at the bottom of the screen.
  4. The Lock Screen wallpaper gallery appears.The Add New Wallpaper screen showing a gallery of wallpaper choices for customizing the iPhone Lock Screen, in categories such as Featured, Suggested Photos, and Photo Shuffle. At the top are buttons for adding photos, people, a photo shuffle, emoji, and a weather screen background to the Lock Screen.
  5. Tap one of the wallpaper options to select it as your Lock Screen.
  6. For some wallpaper choices, you can swipe left or right to try different color filters, patterns, and fonts that complement each other.
  7. Tap Add, then do one of the following:
    • Choose whether to use the wallpaper on both the Lock Screen and Home Screen: Tap Set as Wallpaper Pair.
    • Make further changes to the Home Screen: Tap Customize Home Screen. Tap a color to change the wallpaper color, tap the Photo On Rectangle button to use a custom photo, or select Blur to blur the wallpaper so the apps stand out."


More details can be found here: Personalize your iPhone Lock Screen


If the issue persists, can you provide a few more details? Does this happen with multiple Lock Screens or just one? Does the issue persist after changing your Lock Screen photo? Also, what is your exact iOS version?


Cheers!


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Dec 25, 2022 5:43 AM in response to lesleyfromwaxahachie

I just recently updated my software on my iPhone 11 and my Lock Screen switches to black. For example it just did this overnight. When I went to bed it was my normal Lock Screen but when I woke up it was black. I have to power my phone off to get it to come back on.

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Strange issue with wallpaper

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